The ‘Moonshot versus the Pragmatic Approach’ to Digitization

Technology is revolutionizing the world. With continuous iterations of tools and processes, people juggle between implementing with careful consideration and jumping head-first into large-scale digital transformation projects. How can banks pragmatically embrace these digital advancements without losing touch with in-person experiences? Ben Udell, SVP Client Experience at Lake Ridge Bank, is the guide to the future of banking, and how to successfully integrate helpful technologies while retaining the value of face-to-face experiences. Join us as we discuss:Balancing pragmatic and moonshot approachesHow community banks can compete with enterprise banks with serviceConsumer credit trends, including BNPL and personal loans