The Most Unbelievable Complaints and How to Handle Unhappy Customers

Daiga & I discuss a shocking complaint from a bride that has gone viral on TikTok. We talk about who we believe was right. And how the photographer should have handled it. We also share our own experiences of when customers have complained or raised concerns with us about our service. And most importantly we lay out our strategy for making sure we handle complaints to ensure we have happy customers.