EPISODE · Jul 24, 2026 · 12 MIN
The new AI product is not the voice. It is the governed workflow behind the voice. #49
from The Kick Back & The Frequency Café Live!
TopCat AI Signal Report #49- Name the ownerEvery customer-facing #AI agent needs a specific human accountable for its behavior and results.Responsible AI is not a disclaimer buried in the footer.It is visible identity, narrow permissions, human recourse, continuous testing, and accountable ownership.
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The new AI product is not the voice. It is the governed workflow behind the voice. #49
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