The New Growth Code: Why Judgment Is the New Competitive Advantage

Episode #320: Robert Nicklin, Chief Growth Officer at Compass Group Canada, explains why judgment is becoming a defining competitive advantage. He explores how behavior, adaptability, observational intelligence, trust, and stronger questions shape sustainable enterprise growth. Robert also reveals why leaders should design repeatable growth systems instead of continually chasing short-term outcomes.“Growth is something that you design. It is not something you chase. A true growth system is built and designed, and once you have created that system, you should have people who can sit within it. That is about leaders creating strong leaders who create strong leaders.” - Robert NicklinThe conversation offers practical guidance for turning these ideas into everyday leadership actions. Robert shows how thoughtful interpretation, honest feedback, and consistent behavior help teams respond effectively when pressure rises. His perspective gives executives a clearer framework for developing capable leaders, improving execution, and creating lasting organizational performance. Follow Robert Nicklin on LinkedInFollow Steve MacDonald on LinkedIn