The New Norm of IIM State and Local Government

Marni Carmichael, Director of Product Marketing at ImageSource, discusses enterprise content management and digital transformation in state and local government operations. She suggests that engaging managed service partners is an important benefit for organizations looking to reframe their business strategies in a today’s challenging marketplace. Marni, describes one client case where an assessment of the ECM ecosystem unearth improvements and solutions that would have been overlooked, and how the challenge of police records in audio and other formats is a growing concern for many government records management professionals. Listen for advice and best practices you can use today. Host, Kevin Craine