The Nightly Rant podcast: The life of a call centers CEO with Richard Blank! TNR456 episode artwork

EPISODE · Sep 13, 2024 · 27 MIN

The Nightly Rant podcast: The life of a call centers CEO with Richard Blank! TNR456

from What does it take to build a successful BPO company? How successful are you with your agents?

The Nightly Rant podcast: The life of a call centers CEO with Richard Blank! TNR456Dive into a world where politics, humor, fitness, erotica, and sarcasm collide, curated for the free thinker who marches to the beat of their own drum. The show where our insane conversations are made public for all to enjoy. Welcome to Yogi's Podcast Network – where our CEO has more fur than your average executive and delivers content that bites (with humor, not teeth)! Led by the fluffiest boss in the biz, Yogi's Podcast Network is where kickass content reigns supreme. Whether you're here to challenge your mind, tickle your funny bone, or get your heart racing, we've got the goods. Strap in for a wild ride with the network shaking up the podcast world, one bark at a time. Join the pack. It's a howling good time!Michael Mahony opens the show talking about calls from unknown random numbers trying to scam him.Today’s guest is Richard Blank. Mike introduces him, who is the chief executive officer for CCC, a call center in San Jose, Costa Rica. https://youtu.be/1G5PoTpeKa4?si=R-NT7sDXCgQk8CEgRichard and Mike discuss how Richard got into the call center profession. Richard talks about the difference between illegitimate call centers and legitimate call centers. This leads to Mike discussing the scammers that social media managers and virtual assistant’s come across. The conversation of how to detect scammers is approached. Next topic of conversation is about telemarketers, call centers off-shore and unethical companies. Torya asks Richard what his ‘big red is’ and what is his biggest frustration.Feeling like a lone wolf in your thoughts? Well, in Yogi's pack, you're in good company!Do you have a podcast idea that's itching to break free or need a wizard's touch on your current show? What IS The Nightly Rant?It is a show that examines social settings and presents them from an extremely unique perspective. It is the insane conversations of Mike and Torya (your hosts) revealed. It is the flagship show for Yogi's Podcast Network! Nothing is off limits on The Nightly Rant. The crew has discussed their neighbors, people who travel on the Los Angeles Metro trains, friends, soccer parents, criminals and their zoo. The Nightly Rant is pure comedy that isn't intended to be funny, but you will quickly discover that everyday life is funny. Hosted on Acast. See acast.com/privacy for more information.

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