The Numbers Every Repair Shop Should Be Tracking

Send us Fan MailEpisode 372: In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with Josh Ross, CEO of Truck Genius, about how repair shops can turn operational data into profit. Josh explains how Truck Genius helps shops unlock valuable insights from Fullbay data, making it easier to track key performance indicators, improve accountability, and identify profit leaks. The discussion explores the growing role of AI in analyzing repair shop data, highlighting how tools can surface actionable recommendations, monitor technician performance, optimize inventory management, and automate routine tasks. Josh emphasizes that metrics such as gross profit per hour can have a significant impact on profitability and shares examples of shops improving financial performance simply by measuring and managing the right numbers.Both Jamie and Josh agree that the future belongs to repair shops that embrace data-driven decision-making, leverage AI, and focus on proactive management rather than constantly reacting to problems.Links·       TruckGenius.aiSponsors of this EpisodeThe Hub Corp: Introducing the new standard in wheel-end protection: The Hub Corp's revolutionary XTRACTOR™. The only line of heavy-duty hub caps with a built-in 3-Stage Magnetic Oil Filter that safeguards critical axle components under extreme loads for longer. And with the patent-pending HexThread™ cartridge, the XTRACTOR makes hub oil servicing and inspections faster, easier, and cleaner. The Hub Corp: Challenge The Standard. Visit TheHubCorp.com to learn more and join the waitlist.  Fullbay: Fullbay is built for the heavy-duty world, giving your operation the tools to keep your fleet or independent repair shop running. Features like streamlined scheduling, real-time inventory tracking, technician efficiency insights, and detailed reports are how Fullbay helps shops reduce downtime and keep your vehicles on the road where they belong. Check out Fullbay.com/power to maximize your shop’s productivity.GenAlpha: Equip360 by GenAlpha helps manufacturers and distributors grow their parts sales and make life easier for their customers. With real-time insights into inventory, pricing, and order tracking, it keeps customers coming back. Plus, it saves time by automating routine tasks and making repeat purchases simple. Explore Equip360 at GenAlpha.com.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Follow the podcast to never miss an episode. If you'd like to work with Jamie Irvine directly, you can schedule a meeting with him today.