The Nursing Heart in the CEO Chair

When I launched this podcast, I knew Chris Schuster would be the perfect guest. She truly epitomizes Fred Rogers’ profound wisdom on caregiving, empathy, and the vital role of "helpers."Fred’s message emphasized emotional safety, deep listening, and treating every person as a human being rather than just a case. He viewed healthcare professionals as essential helpers in the "neighborhood of life," and Chris’s career is a masterclass in that philosophy, illustrated by her transition from the bedside to the CEO’s office without ever losing sight of that mission.I hope you enjoy our conversation and see how leading with compassion and empathy creates an environment where teams achieve exceptional results.