EPISODE · Nov 23, 2014 · 9 MIN
The ‘one-way door’ to CX – committed executives
from UX Australia Podcast: All presentations from 2009-2014 · host Marie-Claire Grady
Executive commitment to improving customer experience is an essential ingredient for success, but is often the greatest challenge for CX teams. We’ll share how 15 minutes and an iPad can be the key to send Executives through a ‘one-way door’ to lock-in their support for CX once and for all.
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