Dental Operating Models: How Heartland Scales Innovation | Dental TeX-ray

from Dental TeX-ray · host Dental TeX-ray

In this episode of Dental TeX-ray, host Alan Rencher sits down with RJ Jerome, Chief Digital Officer at Heartland Dental, to unpack how one of the largest DSOs is scaling dental technology without sacrificing doctor autonomy. They cover: Why operating models—not technology—drive scalable growth in DSOs How AI, cloud infrastructure, and automation actually work when built on strong operational systems What it takes to scale dental technology across thousands of practices while protecting workflows and patient care RJ Jerome leads digital strategy at Heartland Dental, one of the largest DSOs, with a focus on technology, infrastructure, and operational scale. Robert Jerome | LinkedIn Dental TeX-ray is a dental technology and practice podcast by Henry Schein One. Subscribe on Spotify, Apple Podcasts, or wherever you listen.

Episode metadata supplied by the publisher feed · Published Apr 20, 2026

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Dental Operating Models: How Heartland Scales Innovation | Dental TeX-ray

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