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The overstated role of soft skills in crew resource management: Are we being sold the icing without the cake? episode artwork

EPISODE · Feb 23, 2021 · 30 MIN

The overstated role of soft skills in crew resource management: Are we being sold the icing without the cake?

from Embracing Differences · host Nippin Anand

In this podcast, Gitte Damm (an aviation pilot and a CRM instructor) and I discuss the role of soft skills in safety-critical jobs. Based on years of research and experience in the maritime and aviation sector, we argue that soft skills are being designed and marketed as a replacement for experiential knowledge and skills which makes it problematic to achieve the intended purpose of CRM.

Episode metadata supplied by the publisher feed · Published Feb 23, 2021

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The overstated role of soft skills in crew resource management: Are we being sold the icing without the cake?

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