The Patient Experience Revolution: How AI-Powered Contact Centers Are Transforming Patient Care episode artwork

EPISODE · Mar 18, 2025 · 39 MIN

The Patient Experience Revolution: How AI-Powered Contact Centers Are Transforming Patient Care

from Digital Health Talks - Changemakers Focused on Fixing Healthcare · host Patty Hayward, Megan Antonelli

Join Patty Hayward as she reveals how AI-enabled contact centers are revolutionizing healthcare access and patient engagement. Learn how Talkdesk's technology is bridging critical communication gaps between patients and providers, while delivering more personalized care experiences through intelligent automation.Discover how AI-powered contact centers are solving healthcare access challengesLearn practical strategies for implementing automated, yet personalized patient engagementUnderstand the future of healthcare communication and its impact on patient care deliveryPatty Hayward, GM of Healthcare and Life Sciences, TalkdeskMegan Antonelli, CEO, HealthIMPACT Live Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.

Episode metadata supplied by the publisher feed · Published Mar 18, 2025

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The Patient Experience Revolution: How AI-Powered Contact Centers Are Transforming Patient Care

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This episode was published on March 18, 2025.

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