The Philosophy of Communications

What this episode covers

I needed a brainstorming session about how AI will influence service industries... yes, about the work itself, but more intriguing to me was to spend some time thoughtfully considering the impact on the relationship between client and service provider when AI resources are in the mix. It seemed to me that before AI, clients would select the service provider that fit a Venn diagram: * personal compatibility * a sense of wisdom and expertise, and * execution capability Now AI seems to have disrupted how clients view services providers,, and I wanted to explore that with my longtime friend and trusted PR/marketing expert Jen Lester, Co-founder and CEO of Philosophy Communication. I loved the conversation!

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