The Playbook for Responsible AI in Healthcare

AI in healthcare is transforming enterprise operations, but the real challenge is not the technology itself—it’s how organizations build the context, trust, and governance needed to scale AI safely and effectively. In this episode of Stay Cognizant, host Pamela Axtell (Senior Director, Global Brand Strategy and Marketing at Cognizant) is joined by Lisa Hersheiser (Client Relationship Manager, Cognizant Healthcare) and Allen Fredrickson (Founder and Executive Chairman, Signature Performance) to break down how AI is moving from experimentation to enterprise-scale impact in healthcare. If you want to understand how AI is actually being applied in real healthcare systems to improve cost, speed, and patient outcomes, this episode gives you a grounded, real-world view.Together, Pamela, Lisa, and Allen explore how healthcare inefficiencies have driven administrative costs from ~10% to nearly 40% of total spend—and how AI-powered automation is reversing that trend by reducing claims processing time from weeks to days, increasing auto-adjudication rates above 90%, and improving accuracy beyond 99%. They also dig into what it really takes to scale AI responsibly in healthcare, from governance and data readiness to workflow design and cultural adoption across organizations.Don’t risk falling behind as healthcare AI moves from experimentation to enterprise standard—learn how leading organizations are already transforming operations, reducing costs, and improving patient outcomes at scale.🔔 Love the podcast? Don’t forget to subscribe and rate us!