The Postal Service has the authority to expand into government services, so why hasn’t it acted?

With USPS under financial pressure, expanding into new government services could offer a path forward. But despite having the authority to do more, that effort hasn’t moved much beyond passport processing. A new report from the Postal Service’s inspector general points to a lack of strategy and a fragmented approach inside the organization. David Garcia, Research Analyst with the Postal Service’s Office of Inspector General, is here to walk us through the details.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.