The power of active listening in addressing the CPA skills gap

Recorded at ENGAGE in Las Vegas, this episode of the JofA podcast features Carl Mayes, CPA, the AICPA's vice president–Ethics & Firm Quality, discussing the Profession Ready Initiative and the evolving skills employers expect from current and aspiring CPAs.  Mayes shares insights from discussions with more than 1,000 members, including concerns about foundational accounting skills, communication abilities, and maintaining professional skepticism in an AI-driven environment.  Mayes, who was also on the podcast in February, reflects in this episode on the profession's responsibility to prepare the next generation of CPAs and the energizing role events such as ENGAGE play in shaping new ideas across the profession. One other resource related to the conversation: the monthly A&A Focus series. What you'll learn from this episode: An early-career lesson for Mayes that underscored CPAs serving as "gatekeepers for the capital markets." What early stages of the Profession Ready Initiative have unearthed after conversations with more than 1,000 accounting professionals. Why communication skills, critical thinking, and skepticism are becoming more important in the age of AI. Why Mayes said, "Active listeners make better leaders." How employers and educators are working to close competency gaps for CPAs. What ENGAGE means to accounting professionals looking for new ideas, stronger connections, and practical innovation.