S2E1 · The Power of Customer Empathy, with Len Devanna

Most business leaders in 2024 know that customer experience is important. Whilst that is undoubtedly a good thing, the gap between intention and outcomes remains vast. How do you go from talking the talk, to walking the walk?Len Devanna has spent a career helping businesses answer that very question. Len is a VP at Acquis Cortico-X. His CV is a catalogue of transformational roles with extraordinary brands.Get in touch with Acquis Cortico-X here.Follow Acquis Cortico-X on LinkedIn here.Follow Len on LinkedIn here.Register to hear Len at 'The Martech Conference' here.