The Power of Kindness in Property Management with Michelle Walker-Smith

Summary In this episode of Goals Do Come True, Doug Bennett interviews Michelle Walker-Smith, the founder of Aqua Lettings. Michelle shares her inspiring journey of overcoming fear and embracing risk in her business and personal life. She discusses the importance of building relationships in property management, the power of kindness and reciprocity, and how her experiences have shaped her resilience. Michelle also reflects on her journey to motherhood, the challenges she faced, and the mindset required to set and achieve big goals. Throughout the conversation, she emphasizes the significance of authenticity, education, and the impact of genuine kindness in both business and life. Takeaways Michelle's journey began with overcoming her fear of debt. Building relationships with tenants leads to better outcomes. Kindness and reciprocity can create strong bonds with tenants. Resilience is developed through facing life's challenges. Motherhood brought unexpected joys and challenges for Michelle. Setting big goals requires a strong mindset and planning. Authenticity is key in building trust with others. Education and continuous learning are essential for success. Opportunities arise when you are open to them. Helping others can lead to personal fulfillment and growth. Getting hold of Michelle Www.a⁠qualettings.co.uk LinkedIn Chapters 00:00 Introduction to Michelle's Journey 01:05 From Risk Aversion to Property Success 04:20 The Personal Touch in Lettings 06:50 Building Trust with Tenants 09:40 Resilience Through Adversity 17:25 Overcoming Health Challenges 21:28 The Journey to Motherhood 29:38 Setting Big Goals and Taking Risks 32:30 The Importance of Authenticity and Kindness VALUABLE RESOURCES Website: http://dougbennett.co.uk Email: [email protected] LinkedIn: https://www.linkedin.com/in/financialdoug Download Your "Ten-Step Guide To Financial Freedom" Here: https://bit.ly/Struggle-Success BOOKS: Goals Do Come True is available to buy on Amazon: https://amzn.to/3phcy6Z Think Simple, Win Big is available to buy on Amazon: https://www.amazon.co.uk/Think-Simple-Win-Big-Business Enjoy, and come back for the latest podcast each Wednesday. Thank you for listening.