The Power of Punk: How to Foster the Customer Experiences That Matter, Adrian Swinscoe (#9)

from Regulated Digital · host Sam Kendall, Mailock by Beyond Encryption

Adrian Swinscoe, renowned customer experience adviser and author of "Punk CX" and "Punk XL", advocates a return to simplicity, authenticity, and a human-centric approach.Businesses that want to improve their customer experience often find themselves stuck in complex strategies and over-engineered solutions.We explore how embracing the punk philosophy can revolutionise customer experience, inspired by the raw and rebellious spirit of punk music.Learn more on our website.

Episode metadata supplied by the publisher feed · Published Nov 28, 2024

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The Power of Punk: How to Foster the Customer Experiences That Matter, Adrian Swinscoe (#9)

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This episode was published on November 28, 2024.

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