The Power of Standardization with Kelli Segretto

In this episode, I am joined by Kelli Segretto, Property Management Consultant.   We discuss: (00:01:51) - Kelli’s background and career (00:04:50) - How can Property Managers start bringing systems and processes into their business? (00:07:46) - How do you work with clients? (00:13:36) - How do you diagnose throughput issues in larger organizations? (00:18:25) - Sponsor: Second Nature (00:20:10) - Avoiding burnout (00:22:17) - What suggestions do you have surrounding maintenance? (00:34:57) - Sponsor: RentScale (00:44:02) - What are franchisors doing right that the independents can learn from? (00:49:51) - What are some processes that the industry can use to create some standardization across the board? (00:56:46) - How are you thinking about software integrations in the industry today? (01:00:42) - How should owners know it's time to hire a consultant?   Learn more & connect with me here: ⁠Crane⁠, the private community for property management business owners. ⁠My Free PM Newsletter⁠ ⁠RL Property Management⁠   Learn more about Kelli Segretto and connect with her here: K Segretto Consulting Kelli on LinkedIn K Segretto Consulting on LinkedIn   The content of this podcast is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this podcast. Additionally, some of the links included may be affiliate links, meaning I may earn a commission if you purchase through these links. Always perform your own due diligence before making any financial or business decisions.