The Power of Voice-First & Voice Automated Solutions in Hospitality with David Berger

This was an episode that I probably enjoyed recording more than most due to the fact I am in the Voice and Audio world all day, every day! David Berger was the first to conceive of, develop, and deliver a viable hotel voice assistant. His insight into the challenges and opportunities presented by voice assistants in hotels is unmatched. He is the Founder and CEO of Volara - the voice hub for the hospitality industry - which was recently acquired by Uniguest. Volara’s conversation management software and secure integrations hub turn the leading consumer smart speakers and natural language processing platforms into a hotel business tool. Volara is building voice interfaces for leading hotel technologies while providing hotels the software to manage conversations with their guests at scale. Volara is the Official and Exclusive Partner of Marriott for pilots of voice technologies. It is also developing voice-based solutions for leading brands like Viceroy, Melia, Two Roads, and more. Links: www.hospitality.fm Volara Website: volara.io Uniguest Website: https://uniguest.com/ David's LinkedIn: https://www.linkedin.com/in/david-berger-5571b13/ This episode is sponsored by NoiseAware, Jurny, and Safely! Learn more about your ad choices. Visit megaphone.fm/adchoices