The Power of Vulnerability in Nursing – Nikki Helms DNP, MBA, RN, CCRN-K

In today’s episode of Compassion & Courage, Marcus Engel speaks with Nikki Helms DNP, MBA, RN, CCRN-K, a dedicated nurse and patient experience leader. They discuss Nikki's journey into nursing, the importance of compassionate care, and the impact of personal experiences on her career. The conversation delves into leadership in healthcare, the significance of vulnerability and trust for leaders. Nikki emphasizes the need for kindness and human connection in healthcare, sharing her insights on building relationships and fostering a supportive environment for both patients and staff. Hope you enjoy this wonderful look at leadership and building a culture of care! Key Moments00:00 – Introductions00:58 – Nikki Helms’ Professional Experience02:35 – The Call to Nursing for Nikki08:38 – Get to Know You Questions10:50 – Leadership Lessons from Nursing15:50 – Biggest Challenge for a Team 21:40 – Miraculous Moments in Healthcare26:45 – A Message of Kindness to the World, “In a world where you can be anything, be kind.”27:30  – Closing Remarks and Thank Yous Resources for you: More communication tips and resources for how to cultivate compassion: https://marcusengel.com/freeresources/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with Nikki on LinkedIn: http://linkedin.com/in/nikki-helms-dnp-mba-rn-ccrn-k-04900716aLearn more about Marcus’ Books: https://marcusengel.com/store/Subscribe to our podcast through Apple: https://bit.ly/MarcusEngelPodcastSubscribe to our podcast through YouTube: https://bit.ly/Youtube-MarcusEngelPodcast Learn More About Nikki Helms:Nikki Helms is a committed nurse and healthcare leader with over a decade of experience spanning leadership roles, critical care, and patient experience. Her dedication to making healthcare more compassionate stems from numerous personal experiences, fueling her drive to improve communication, reduce medical errors, and cultivate empathy in every patient encounter. Nikki holds a Doctor of Nursing Practice in Health Systems Leadership and an MBA in Healthcare Administration. She believes that fostering human connection not only improves patient outcomes but also enhances care quality and boosts employee morale. Date: 12/16/2024 Name of show: Compassion & Courage: Conversations in Healthcare Episode number and title: Episode 159 – The Power of Vulnerability in Nursing