The power of 'yes'!

from Business Essentials · host SoundCartel

Customers don’t like it when they're told "No, you can't do that," or "No, you can’t have that." Many organisations insist on rules and regulatory systems to control and handle large numbers of customers. The problem is, observes entrepreneur Roy Osing, they ignore customers as individuals, which leaves them annoyed and upset. And you don’t want that! Instead, Roy encourages businesses to implement a strategy of "yes". Business Essentials Daily is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333See omnystudio.com/listener for privacy information.

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The power of 'yes'!

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This episode is 10 minutes long.

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This episode was published on February 12, 2025.

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