EPISODE · Jun 22, 2022 · 13 MIN
The PP Spectrum
from CX RIOT RADIO · host David Powers
On today's episode we talk Practitioners and Pontificators, and where the most effective CX Professionals fall on that spectrum. Is too much influence and prestige given to one side or the other? What does the (apparently coming) recession mean to companies claims of being customer-centric? All this and more on this episode of Caffeinated CX!!! Here's the LinkTree: https://linktr.ee/caffcx
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The PP Spectrum
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