The Pressure to Succeed

Cassie Sampson, Owner of East Village Spa in the East Village downtown, shares insights about the industry and why a spa is more than just a place for relaxation. The spa opened in the East Village in Des Moines in 2008 and has grown from 1 person to over 25 employees today. This episode sheds light on why this small business has been voted Cityview Readers' Choice winner for Des Moines' Best Spa every year since 2011. In this episode: 1) Know the variety of purposes spas serve, in addition to stress reduction. 2) Understand the different skills of a Massage Therapist and an Esthetician. 3) Hear how the industry is embracing a place in medical treatment plans. 4) Is there a license on the wall? Learn why this is critically important. 5) How the East Village business setting has changed in the last decade.