The problem with clinical communication part 2 - applications to real clinical cases

Zuzana and I discuss the application of my 10 tips for clinical communication to clinical cases.    In this episode: 2:30 ‘Now I understand, nobody has explained it to me like that!’. How to tailor your patient education to different people   6:17 The Teach Back method – a powerful way to confirm if the patient understands you, using their own words 7:57 A patient may not be ready to hear what you want to say.  Repeat and reinforce important points multiple times. 11:00 Doing ‘hands on’ treatment – this is the perfect time to do some education and explore their perspectives and goals 15:40 Using patient’s jargon to help them understand their problem more deeply. 21:50 The exercises people do have a foundation in clinical communication and humour 23:30  If someone has bought in a radiology report, it is meaningful to them. Don’t ignore it. 26:20  Using literature in your education without just appealing to authority   This is a discussion aimed at health professionals and health professional students. Always seek the guidance of a qualified health professional with any questions you may have regarding your health or a medical condition.   Follow and subscribe to Physio Foundations on your favourite podcast app. Join the conversation in the YouTube comments or via social media @PerratonPhysio For a list of episodes, transcripts and associated blogs, visit perraton.physio/physiofoundations   Follow @PerratonPhysio on Facebook, Twitter, Instagram and Linked In. Do you have a topic you would like me to cover on the podcast? Email me: [email protected], or DM me on Twitter @lukeperraton