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The Problem with Over-Sharing with Customers (TMI) episode artwork

Sep 16, 2015 3 min

The Problem with Over-Sharing with Customers (TMI)

from The Compassionate Geek

Don Crawley, Author. The Problem with Over-Sharing with Customers (TMI) I called customer service at a large company. The phone was answered by a friendly woman who seemed helpful. While she was waiting for some information to appear on her screen, she started making small talk. Then, it happened. She started talking about her recent medical procedures. That’s bad enough, and to make things worse, she went […] The Problem with Over-Sharing with Customers (TMI) Don Crawley

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