The Professional Map - the journey so far

In this episode, we’re celebrating two years of the Professional Map which launched back in 2022. We are joined by Jasmine Shell, Innovation and Engagement Manager at EDII, and Caroline Martin, Personal Development Coach and former President of the Local Institute of Chelmsford and South Essex. The Professional Map is the CII competency framework that outlines the skills and behaviours needed to drive success, add value, and deliver positive outcomes for customers.