The Psychological Safety Playbook w/ Karolin Helbig & Minette Norman

When Minette Norman and Karolin Helbig heard about psychological safety, they knew it could have a big impact on their workplaces. But they struggled to find guidance on how to put the principles of psychological safety into practice. Like all good self-starters, they decided to write the book they wished they'd had. In this episode, we dive into that book, The Psychological Safety Playbook: Lead More Powerfully by Being More Human. Mentioned in this Episode:The Psychological Safety Playbook: Lead more powerfully by being more human: https://www.amazon.com/Psychological-Safety-Playbook-Powerfully-Being/dp/1774583097Karolin Helbig Consulting: https://karolinhelbig.com/Karolin on LinkedIn: https://www.linkedin.com/in/karolinhelbig/Minette Norman Consulting: https://www.minettenorman.com/Minette on LinkedIn: https://www.linkedin.com/in/minettenormanTime Codes:(2:09) - Welcoming Karolin and Minette(2:39) - What is psychological safety and what is it not?(6:24) - What are the big mistakes leaders make? (9:38) - What are the tips and tricks to foster better collaboration?(13:21) - What does it mean to be vulnerable as a business leader?(15:58) - Where is the line between ‘I don’t know’ and negligence?(20:10) - How do you make the environment comfortable even if you’re rejecting ideas?(28:06) - How do you help people through the psychological discomfort of hearing ideas they don’t like?(34:57) - What do you do when someone fails and you have to take corrective action?  How do you communicate frustration productively?(37:21) - How do you vent frustration?(42:52) - How do we encourage people to open and loosen up and share more bravely?(45:06) - What adjustments have you seen leaders have to make in this environment?(47:01) - Are these principles effective cross-culturally?(52:07) - What’s the purpose of business?