The Psychology of Scams: How Criminals Weaponize Your Emotions

Psychologist and Deloitte behavioural scientist Michelle Hilscher joins Bruce Sellery to explore the emotional mechanics behind financial scams. From manufactured urgency and false intimacy to overconfidence bias and the myth that education alone keeps you safe, Michelle breaks down why anyone, regardless of age, income, or savviness can fall victim. She also shares a practical framework for protecting yourself and having difficult conversations with loved ones you think may be at risk. Connect with Michelle on LinkedIn.