The Publisher Summits: Why the FT’s app is its most powerful retention tool

This is the latest in a series of sessions from The Publisher Summits, which were held in June. The Summits covered four product areas across 2 days in London, from newsletters and print to apps and podcasts, featuring speakers from The Economist and the FT to Reach, National World, Grazia and more. Thanks to the sponsors of the Publisher App Summit - Pugpig, and Syno. Find out more about them and how they help publishers take their apps to the next level at publishersummits.com. This episode features a session with Muj Ali, Group Product Manager of Acquisition, Retention and Apps at the Financial Times. He talks about where the app fits in at the FT in terms of the subscriber funnel, how they’ve adapted what they publish to people’s mobile browsing habits, and why the app is increasingly proving itself to be one of the FT’s most vital retention tools.