The Quality Standards Equation

If your shop does not have specific standards for the products your serve and the way you serve them, then you are leaving a lot of the success of your coffee shop up to chance. Question is, how do you go about setting standards? Where do the parameters come from? In today's Shift Break we will be discussing an equation for how to set up the basics of your cafe's quality standards in a fashion that is informed, practical, and flexible. Related Episodes:  298 : A Trophy, or Atrophy? 235 : 4 Tips for Training your Staff 172 : Why Tracking Performance is a Must! 123 : The 10 Essentials of a Barista Manual  Communicate, Duplicate, Repeat Your Peers are not your Customers How to ruin a Game of Telephone   Visit our awesome Sponsors!  Elevated batch brew and so much more! Ground Control Cyclops Brewer   The best espresso machines in the world! www.lamarzoccousa.com