The Quiet Operator - Episode 5 Elena Fensom Babo Finance

Elena Fensom started in the finance at 19 years of age. Now almost 2 decades later, she's the powerhouse behind Babo Finance.In this episode of The Quiet Operator, Elena shares the journey from employee to business owner, building and leading a team, the realities of scaling a service business, and the burnout that forced her to completely rethink the way she worked.We discuss building systems and processes, managing offshore staff, creating a culture that delivers exceptional client experiences, balancing business ownership with raising a young family, and why many business owners wait too long to ask for help.One of the most powerful parts of this conversation is Elena's honesty about burnout, the warning signs she ignored, and the lessons she learned during recovery.If you're a business owner, entrepreneur, mortgage broker or anyone trying to balance growth, family and wellbeing, there's a lot to take away from this conversation.🎙️ The Quiet OperatorReal conversations with people quietly building businesses, creating opportunities and navigating the realities of entrepreneurship.