The Real Cost of a Bad Hire (And How to Avoid It)

One bad hire doesn’t just cost you money…it costs you momentum, culture, and trust.If you’ve ever felt like you’re constantly cleaning up, overcompensating, or questioning your instincts after bringing someone onto your team — this episode is for you.In this next installment of our business masterclass series, Krista pulls back the curtain on how she hires — and more importantly, how she avoids costly mistakes.This isn’t surface-level advice. It’s a real, proven system built inside a service-based business where people are the product.Inside this episode:• A structured, multi-step interview process that leads to better decisions • Why a simple resume or first impression isn’t enough • The power of working interviews + shadow shifts (and what to watch for) • The exact questions that reveal: self-awareness  accountability  coachability  emotional regulation under pressure • The non-negotiables that protect your team and your brand (think: integrity, punctuality, no drama, and exceptional client experience)Why this matters:The wrong hire doesn’t always show up on paper — but you feel it in your day-to-day.This episode gives you the tools to: ✔ hire with more confidence ✔ protect your culture ✔ build a team that actually elevates your business🎧 If you’re building a team — or planning to — hit play.If you're getting something out of the podcast, please—✅  Subscribe for more real, tactical business conversations ⭐ Leave a review to help more founders find the show 📲 Share this with a business owner who’s hiring right nowWant to experience Panacea Luxury Spa Boutique for yourself? 💚 Book here: https://panacealuxuryspa.com