The Real Cost Of IT Support For Small Business: Beyond The Monthly Invoice

When a small business selects a bargain-bin IT provider, the true cost rarely stays confined to the monthly invoice, it leaks directly into the workday through delayed user onboardings, recurring ticket noise, and surprise emergency labor fees. This episode uncovers the hidden operational tax of cheap, reactive tech support. Learn how to look beyond flat per-user pricing to evaluate a partner based on true structural alignment, explore why an in-house helpdesk achieving a high first-contact resolution rate keeps payroll and customer billing on schedule, and discover how to build a predictable, 24-month technology roadmap that protects your business from sudden infrastructure expenses.Read more: https://www.pcs-ms.com/cost-of-it-support-for-small-business/ Connect with us:Website: https://www.pcs-ms.com/ Facebook: https://www.facebook.com/people/PCS-Managed-Services/100077341851218/ YouTube: https://www.youtube.com/channel/UC2_3AeeQP0X3ppB5t4e0t7Q   Spotify: https://open.spotify.com/show/0gMVYrjhJ1hcAMI4hJ5PXy LinkedIn: https://www.linkedin.com/company/pcsmanagedservices/ Kevin O’Connell on LinkedIn: https://www.linkedin.com/in/kevin-oconnell-61900612/