The Real Cost When You Don’t Own Your Customer — Part 1 of 3 (Episode 498)

from Thinks Out Loud: E-commerce and Digital Strategy

The platforms sending you customers today are systematically making themselves indispensable… and charging you more for that privilege every quarter. Organic channels are down 20–30% for many companies, across a… The post The Real Cost When You Don’t Own Your Customer — Part 1 of 3 (Episode 498) appeared first on Tim Peter & Associates.

Episode metadata supplied by the publisher feed · Published Jun 5, 2026

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The Real Cost When You Don’t Own Your Customer — Part 1 of 3 (Episode 498)

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