The Real Problem with Customer Service Systems
Don Crawley, Author. The Real Problem with Customer Service Systems The real problem with customer service is that many systems are designed by people who apparently don’t ever use them. I’ve stayed at many hotels during my career as a professional speaker. In some of them, I wondered if the managers of the hotels had ever tried spending the night in one of the rooms. […] The Real Problem with Customer Service Systems Don Crawley
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This episode was published on August 30, 2017.
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