The Real ROI Is Your General Manager with Melissa Doolin-Koehne of Elevate Four

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation

Send us Fan MailZack Oates sits down with Melissa Doolin-Koehne of Elevate Four to talk about what actually moves the needle in today’s restaurant environment. With decades of experience across operations, data, and leadership, Melissa brings a grounded perspective on what still works.Zack and Melissa discuss: Why clarity around your value proposition matters more than ever The role of culture in driving guest experience Why investing in general managers delivers the highest ROI What tech companies get wrong when selling into restaurants How strong relationships shape long-term success in the industryThanks, Melissa!Links:https://www.linkedin.com/in/melissa-doolin-koehne/https://www.linkedin.com/company/elevate4/about/

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This episode is 20 minutes long.

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This episode was published on May 8, 2026.

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