The Real Side of Client Relations

Send Dave a Text!Client relations is not flashy, but it is the thing that keeps your business alive. In this episode, I go over how to set expectations early, use pre-production to prevent revision chaos, and build trust by learning your client’s world so you can actually solve the right problem.Show Notes: 00:00 Intro: solving pain points01:36 Flashy is not the job07:42 Set expectations early09:30 Be a partner, not a problem12:15 Get it in writing13:23 Real example: paddling event15:31 Word of mouth and showing up20:24 Learn the client’s language20:52 Brand rules matter22:09 Reliable and clear winsVideo Version: https://youtu.be/BMfSScMTqGQBlog Article:https://www.grenierdave.com/blog/client-relations-is-the-unsexy-advantageProduced by:124 Productions