The Referral System That Built A Billion-Dollar Brokerage

Ruan Burger is the founder of Success and Broker and one of the most credible voices in Australian mortgage broking. As a former top 1% broker, he settled 367 deals in a single year out of a regional town of 44,000 people and built a $1 billion brokerage. Ruan breaks down the growth framework he uses with every client and why writing business is easy but finding business is hard. He also unpacks what the $3–5 million broker needs to stop doing, how more staff often slows you down before it speeds you up, and why the bank is your credit team when you don't have one yet. If you're a broker at any stage of the journey, this one will recalibrate how you think about growth. 1:00 — Starting in Gladstone — 44,000 People, 367 Deals, and What Structure Actually Taught Him 8:45 — What's Ahead for Success and Broker — Succession Planning and Why You Need It Before Things Go Wrong 11:21 — The Three-Stage Coaching Model — Growth, Scale and Established — and What Each One Actually Needs 14:12 — The Art vs The Science of Coaching — Why Good Brokers Often Can't Teach 17:26 — The 2–4–6–10 Growth Framework — The Roadmap From New Broker to Top 1% 26:23 — $3–5M Broker Playbook — Less Is More, Hiring for Roles and Letting the Right People Go 30:03 — Grow With the Flow — Credit Analyst to Senior Broker and Why Every Support Person Should Be Able to Write 42:26 — If You Had to Start Again Today — The Perfect Roadmap to the Top 1% as Fast as Possible Learn more about Flint: https://flintgroup.au/ Connect with Christian Stevens: LinkedIn: https://www.linkedin.com/in/propertyfinance/ Instagram: https://www.instagram.com/cmrstevens/ Connect with Ruan Burger: LinkedIn: https://www.linkedin.com/in/ruan-burger-broker-coach/ Instagram: https://www.instagram.com/successandbroker/