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Aug 19, 2026 26 min

The regulars

from The Food Chain Hosted by BBC World Service

Do you have a local cafe, restaurant or bar that you go to all the time? Maybe the staff recognise you or know you by name, perhaps you even get special treatment. In this programme Rumella Dasgupta finds out why people like to return to the same place, and the commercial value to a business of having regular customers. You can contact the programme by emailing [email protected]. Produced by Izzy Greenfield. (Image: a man sat at a bar chatting to a barman who is wearing an apron and cleaning a glass. Credit: Getty Images)

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The regulars

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This episode is 26 minutes long.

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This episode was published on August 19, 2026.

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