The Retail Doctor’s Cure for Human-First Commerce | Bob Phibbs, The Retail Doctor episode artwork

EPISODE · Jan 2, 2026 · 27 MIN

The Retail Doctor’s Cure for Human-First Commerce | Bob Phibbs, The Retail Doctor

from The Brand Called You · host The Brand Called You

Retail legend Bob Phibbs shares how authentic human connection—not technology, not discounts—drives lasting retail success. From navigating personal and economic crises to building SalesRX and redefining customer experience worldwide, he reveals why the future belongs to retailers who train people, value people, and connect people.00:32- About Bob PhibbsBob is the retail doctor, and he is there to transform store performance through strategic sales training. His mission is to make every retail encounter a moment of genuine human connection, one conversation at a time.

Retail legend Bob Phibbs shares how authentic human connection—not technology, not discounts—drives lasting retail success. From navigating personal and economic crises to building SalesRX and redefining customer experience worldwide, he reveals why the future belongs to retailers who train people, value people, and connect people.00:32- About Bob PhibbsBob is the retail doctor, and he is there to transform store performance through strategic sales training. His mission is to make every retail encounter a moment of genuine human connection, one conversation at a time.

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The Retail Doctor’s Cure for Human-First Commerce | Bob Phibbs, The Retail Doctor

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This episode was published on January 2, 2026.

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Retail legend Bob Phibbs shares how authentic human connection—not technology, not discounts—drives lasting retail success. From navigating personal and economic crises to building SalesRX and redefining customer experience worldwide, he reveals why...

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