EPISODE · May 19, 2026 · 58 MIN
The Retail Sales Strategies that Drive Repeat Business with Sarah Mourer
from Behind the Needle · host Mike LeMieux
If your retail sales feel awkward, forced, or inconsistent, it is not a you problem. It is a strategy problem.Sarah Mourer has spent her career inside some of the most successful med spas in the country and she knows exactly what separates the practices that thrive from the ones that plateau. As an Aesthetic Business Manager for Skin Better Science, she has seen firsthand how the right sales strategies, the right products, and the right mindset can completely transform a practice. This episode is your playbook for transforming the way your med spa sells, retains, and grows.In this episode:What makes Ampra different from every other hyaluronic acid product on the market and why patients actually notice the differenceHow to pitch a complex skincare product simply and confidently without overwhelming your patientWhy assumptive language during treatments is the easiest way to increase retail sales without feeling pushyHow a five minute consultation can make every product recommendation feel helpful rather than salesyWhy before and after photos are the single most powerful tool for closing sales and keeping patients coming back long termHow bundling skincare with treatment packages increases revenue and actually improves patient resultsResources + LinksWork with Mike, learn more about social media and ads for your MedSpa: https://medspamediagroup.com/Shop Skinbetter: https://www.skinbetter.com/?srsltid=AfmBOoo5a4z3yBRa1l25aC_b0vjN5shyFlizQa7vpLmCvxRlrZVik32mFollowMike LeMieux: https://www.instagram.com/mikelemieux/MedSpa Media: https://www.instagram.com/medspa_media/Sarah Mourer: https://www.instagram.com/sarah_skinbetter?igsh=MWdhZnlzNDRneTA5OA==Skinbetter: https://www.instagram.com/skinbetter?igsh=a3dibzdrdTBiYThpSarah Mourer Cell: (480) 415-5558
What this episode covers
If your retail sales feel awkward, forced, or inconsistent, it is not a you problem. It is a strategy problem. Sarah Mourer has spent her career inside some of the most successful med spas in the country and she knows exactly what separates the practices that thrive from the ones that plateau. As an Aesthetic Business Manager for Skin Better Science, she has seen firsthand how the right sales strategies, the right products, and the right mindset can completely transform a practice. This episo...
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The Retail Sales Strategies that Drive Repeat Business with Sarah Mourer
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