The Right Chamber – E18 Finding Resolution: How the NHS Listens

In this insightful episode, we meet Jill Faulkner, Associate Director of Patient Experience, who shares her extensive experience and the vital role she plays in supporting both patients and staff. With a career in the NHS spanning over 30 years—eight of them at Dudley—Jill provides a behind-the-scenes look at the work involved in patient experience… The Right Chamber – E18 Finding Resolution: How the NHS Listens