The Right Way to Be Customer-Centric
from Fit For the Future
There's a lot of buzz about being more customer-centric, but most experts and advisers miss the most important element of customer-centricity. Without it, you will almost certainly be disrupted by competitors inside or outside your industry.
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How long is this episode of Fit For the Future?
This episode is 41 minutes long.
When was this Fit For the Future episode published?
This episode was published on July 9, 2018.
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