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Jul 9, 2018 41 min

The Right Way to Be Customer-Centric

from Fit For the Future

There's a lot of buzz about being more customer-centric, but most experts and advisers miss the most important element of customer-centricity. Without it, you will almost certainly be disrupted by competitors inside or outside your industry.

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The Right Way to Be Customer-Centric

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This episode is 41 minutes long.

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This episode was published on July 9, 2018.

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