EPISODE · May 18, 2026 · 40 MIN
The Science of Behavior Change: Connecting Dots for Impact with Julie Dirksen
from SaaS Therapy · host BrainStorm
SummaryJoin Todd Kirk and Julie Dirksen as they explore the science of behavior change, effective communication, and how to connect with your audience's immediate needs. Discover practical strategies to simplify messages, understand the elephant and rider metaphor, and drive meaningful change in your organization.Chapters00:00 Introduction to Customer Education and Learning Design02:55 The Journey into Adult Learning05:23 Understanding Stakeholder Pain Points08:18 Connecting Learning to Real-World Applications10:56 Bridging the Gap Between Innovators and Majority Users13:53 Simplifying Complex Messages for Effective Communication16:32 The Role of Aptitude in Skills Development21:08 Understanding the Elephant and the Rider27:02 Bridging the Gap Between Knowledge and Experience28:47 Making Learning Immediate and Compelling35:09 The Role of Environment in Behavior Change39:44 Final Thoughts and Homework Assignment41:19 SaaS Therapy Outro .mp4Resources:Connect with Julie on LinkedIn“Design for How People Learn” BookUsable Learning Website Connect with CaseyConnect with ToddVisit the show pageGet to know BrainStormCredits:Show direction: Debra WilsonShow design: Kensie SmithShow manager:Adam Rockwood
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The Science of Behavior Change: Connecting Dots for Impact with Julie Dirksen
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