The SDM Formula - IT Sourcing Sorcerer

What this episode covers

Are your IT services delivering real business value… or just keeping the lights on?In this latest episode of the IT Sourcing Sorcerer Podcast, I break down the core ideas from my ebook “The SDM Formula”—and why Service Delivery Management is the missing link in many organisations.💡 We explore: ✅ How to move from reactive IT to value-driven service delivery✅ Why Governance, Performance & Relationships matter more than ever✅ How to drive measurable outcomes across multi-vendor environmentsIn today’s world of cloud, outsourcing, and AI—strong service delivery isn’t optional. It’s a competitive advantage.🎧 Tune in now and turn IT into a business enabler. And understand why the answer to this particular IT question if 4!

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How long is this episode of IT Sourcing Sorcerer?

This episode is 3 minutes long.

When was this IT Sourcing Sorcerer episode published?

This episode was published on June 13, 2026.

What is this episode about?

Are your IT services delivering real business value… or just keeping the lights on?In this latest episode of the IT Sourcing Sorcerer Podcast, I break down the core ideas from my ebook “The SDM Formula”—and why Service Delivery Management is the...

Can I download this IT Sourcing Sorcerer episode?

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