The Second Set of Eyes Every Parts Department Needs

On this episode of Parts Edge Podcast, Kaylee Felio sits down LIVE with Robert Perez, Fixed Operations Director of South Texas Auto Group, at the NCM Fuel the Future Fixed Ops Summit. Robert shares strategies for embracing new technology, tackling obsolescence, and the future of mobile service in dealership Fixed Ops. From maximizing appointment scheduling with AI to streamlining reporting and leveraging PartsEdge as a true co-pilot, this chat is packed with gritty, practical tips for fixed ops leaders looking to turn inventory faster and fix the foundation.--------------------------------------------TakeawaysLeverage technology and reporting tools like PartsEdge to run a lean, efficient parts department—you can’t fix what you can’t see.Embrace AI-driven appointment schedulers to maximize service opportunity and keep your bays (and customers) flowing.Start experimenting with mobile service now—customers want convenience, and the dealerships willing to try new models will win.Chapters00:00 Importance of consistent service05:58 Discussing GM mobile service program06:44 Adopting mobile car servicesKaylee FelioLinkedIn: https://www.linkedin.com/in/kayleefelioWebsite: https://www.partsedge.com