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The Secret Sauce: Tips for Leaders that Want to Scale AI Effectively episode artwork

EPISODE · May 13, 2026 · 57 MIN

The Secret Sauce: Tips for Leaders that Want to Scale AI Effectively

from Supply Chain Now · host Supply Chain Now

AI in the supply chain has moved well beyond the pilot stage, but for many organizations, it still hasn't moved far enough.In this episode of Supply Chain Now, Scott W. Luton, together with co-host Jorge Morales, Global COO of ISCEA, is joined by Prabhat Pinnaka, Lead Product Manager for Supply Chain at Lowe's Companies, Inc., and Advisory Board Member at ISCEA for a practical, been-there-done-that deep dive on AI-driven supply chain transformation. From what separates organizations that actually scale AI from those stuck in endless experimentation, to the guardrails every enterprise needs before letting AI execute autonomously, Prabhat brings a hard-won perspective from working with Fortune 50 companies across fulfillment, warehouse operations, and enterprise decision support. Jorge adds his lens on what it means to be AI-competent, not just AI-aware, and why that distinction will define the next generation of supply chain professionals.The conversation spans the full arc: change management, data integrity, bonded autonomy, and what it looks like when AI shifts a DC manager's role from operational execution to strategic governance. If you're navigating your own AI journey or building the next generation of supply chain talent, this one's for you.Jump into the conversation:(00:00) Intro(06:03) Prabhat's career: lessons in adoption(08:29) AI competence: finding the sweet spot(11:26) Building AI foundations for success(18:21) Moving AI from pilots to scale(23:50) Recommendations vs. execution in AI use(28:04) Establishing guardrails for autonomous AI(33:44) Computer vision example in supply chain(47:06) Getting AI competent in six monthsAdditional Links & Resources:Connect with Prabhat Pinnaka: https://www.linkedin.com/in/prabhat-pinnaka-a9549421/Connect with Jorge Morales: https://www.linkedin.com/in/jorgeamorales/Learn more about Lowe’s Companies, Inc.: https://www.lowes.com/Learn more about ISCEA: https://www.iscea.org/Learn more about SCTechShow: https://www.sctechshow.com/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/secret-sauce-tips-leaders-want-scale-ai-effectively-1583 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at [email protected]© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Episode metadata supplied by the publisher feed · Published May 13, 2026

What this episode covers

AI in the supply chain has moved well beyond the pilot stage, but for many organizations, it still hasn't moved far enough.In this episode of Supply Chain Now, Scott W. Luton, together with co-host Jorge Morales, Global COO of ISCEA, is joined by Prabhat Pinnaka, Lead Product Manager for Supply Chain at Lowe's Companies, Inc., and Advisory Board Member at ISCEA for a practical, been-there-done-that deep dive on AI-driven supply chain transformation. From what separates organizations that actually scale AI from those stuck in endless experimentation, to the guardrails every enterprise needs before letting AI execute autonomously, Prabhat brings a hard-won perspective from working with Fortune 50 companies across fulfillment, warehouse operations, and enterprise decision support. Jorge adds his lens on what it means to be AI-competent, not just AI-aware, and why that distinction will define the next generation of supply chain professionals.The conversation spans the full arc: change management, data integrity, bonded autonomy, and what it looks like when AI shifts a DC manager's role from operational execution to strategic governance. If you're navigating your own AI journey or building the next generation of supply chain talent, this one's for you.Jump into the conversation:(00:00) Intro(06:03) Prabhat's career: lessons in adoption(08:29) AI competence: finding the sweet spot(11:26) Building AI foundations for success(18:21) Moving AI from pilots to scale(23:50) Recommendations vs. execution in AI use(28:04) Establishing guardrails for autonomous AI(33:44) Computer vision example in supply chain(47:06) Getting AI competent in six monthsAdditional Links & Resources:Connect with Prabhat Pinnaka: https://www.linkedin.com/in/prabhat-pinnaka-a9549421/Connect with Jorge Morales: https://www.linkedin.com/in/jorgeamorales/Learn more about Lowe’s Companies, Inc.: https://www.lowes.com/Learn more about ISCEA: https://www.iscea.org/Learn more about SCTechShow: https://www.sctechshow.com/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/secret-sauce-tips-leaders-want-scale-ai-effectively-1583

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How long is this episode of Supply Chain Now?

This episode is 57 minutes long.

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This episode was published on May 13, 2026.

What is this episode about?

AI in the supply chain has moved well beyond the pilot stage, but for many organizations, it still hasn't moved far enough.In this episode of Supply Chain Now, Scott W. Luton, together with co-host Jorge Morales, Global COO of ISCEA, is joined by...

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