The Secret to Boosting Organizational Performance: Gratitude

Showing gratitude to employees is the best way to boost performance, yet few executives effectively utilize this simple tool. In fact, new research reveals people are less likely to express gratitude at work than anywhere else. Why is that the case, and what can be done to address it? To find out, it's a pleasure to have with us, Adrian Gostick, the Co-author of Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results. Key Points from this Episode: Adrian and his own personal gratitude transformation [00:51] Gratitude is not just about saying thanks [02:20] Where gratitude begins [03:11] Adrian's favorite data point about gratitude [03:44] How managers unknowingly cultivate fear in the workplace [05:07] The reason younger employees need to hear gratitude [07:28]  It takes dedication and humility to change [08:42] Praise effort, reward results [10:44] Finding other ways to motivate people without money [12:17] Where and what great leaders spend majority of their time on [15:15] Start showing gratitude to people by listening to their input [15:54] Personalizing recognition [18:25] Peer-to-peer vs boss-to-peer recognition [21:29] Great cultures find what works for them [23:04] The only answer to gratitude is "Thank you." [23:57] Ways to take gratitude home [26:31]